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Technology Disputes law firm

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CMS’s international Technology Disputes team advises clients on all types of technology-related disputes across all our jurisdictions.

Our work includes disputes arising out of:

  • Failing and delayed software and hardware implementation
  • Outsourcing and managed services agreements
  • Cloud services and migration to cloud services
  • Data breach and data misuse, including class actions
  • Cyber-attacks, including claims for recovery of losses from services providers
  • Software licensing
  • IP and theft of technology driven trade secrets
  • Compliance and regulatory issues
  • Artificial intelligence
  • Crypto and smart contracts

Our service provider clients range from some of the largest international IT suppliers to niche starts ups focused on new technologies.  We also act for users of technology across multiple sectors, including financial services, consumer & retail, energy & infrastructure, life sciences & healthcare, media, automotive, logistics and hospitality.

We take the time to understand our clients’ businesses and the things that matter to them and we help them to resolve the disputes which are of greatest importance to their business, quickly and effectively.

Discover our series of technology transformation reports

28/06/2022
Technology Transformation: Managing Risks in a Changing Landscape
Changing tech, changing risks
08/09/2022
Technology Transformation - Consumer Products & Retail
Digitalisation has transformed how consumer products are manufactured, distributed and sold. The push to maintain a competitive advantage, drives increased investment in new technologies. This investment may reduce operational cost and ease the retention of legacy systems, but what challenges arise and how do businesses approach the changing risk profile?This report is a deep dive into data first produced for the re­port Tech­no­logy Transformation: Managing Risks in a Changing Landscape. In the original report we surveyed over 500 corporate counsel and risk managers from multiple industries across the world. Here, we look in detail at the 75 respondents surveyed in the consumer and retail sector, and their perspectives on the risks associated with busi­ness-crit­ic­al technologies, including emerging technologies. Our survey shows that businesses across the sector, whether retailers or manufacturers, have the same concerns but the influences on the adoption of technology, the resulting risks, and the approaches taken to mitigate or resolve those risks vary depending on whether or not the business involves a direct sales relationship with the consumer. Download the consumer and retail sector report now to read about: Drivers of technology adoption in the consumer and retail sectorNew risks emerging and traditional barriers to risk man­age­ment­Cur­rent technology risks in the consumer and retail sectorFuture risks and measures to deal with themPreferred approaches to technology dispute resolution for the consumer and retail sector
08/11/2022
Technology Transformation – Media
The media sector is known to be highly competitive, with that competition driving innovation. Older media businesses have had to grapple with disruptive new entrants. And those new entrants are constantly working to deliver better and more engaging content and user experiences to maintain their advantage. Digitisation has changed how media companies interact with their audience in ways we could not have imagined just a few years ago, but this comes with risk. This report is a deep dive into the data first produced for the report Technology Transformation: Managing Risks in a Changing Landscape. This saw over 500 corporate counsel and risk managers surveyed from multiple industries across the world. Here we look in detail at the 75 respondents from the media sector, and their perspectives on the risks associated with busi­ness-crit­ic­al technologies, including emerging technologies. What did we find? Media is a dynamic sector and can be an early adopter of many novel technologies as companies push for competitive advantages to create and satisfy customer demand. As we look to the future, the sector does seem underprepared in some areas, which is a potential cause for concern. Download the Technology Transformation media sector report now to read aboutThe principal drivers in the adoption of busi­ness-crit­ic­al technology in the media sectorConfidence in managing tech-related risks among senior media executivesFuture threats from new technologies like AI and blockchainWhich plans and processes media companies are putting in place to protect tech in­fra­struc­ture­Cul­tur­al barriers to managing tech risks in the media sectorPreferred approaches to dispute resolution in the media sector
18/10/2022
Technology Transformation – Financial Services
The Financial Services (FS) sector is a leader in protecting its tech infrastructure, reflecting the high degree of scrutiny from regulators. FS firms are at a tipping point, with large incumbents eying smaller firms and fintechs for their IP and skills to remain competitive while considering upgrades to legacy systems. Simultaneously, regulation is changing to reflect new and emerging technologies and threats. This report is a deep dive into data first produced for the re­port Tech­no­logy Transformation: Managing Risks in a Changing Landscape. This saw over 500 people surveyed from multiple industries across the world. Here we look in detail at the 85 respondents from the FS sector, and their perspectives on the risks associated with busi­ness-crit­ic­al technologies, including emerging technologies. This sector is more highly regulated than most of the other sectors surveyed, with many historical tech disputes relating to regulation. But the focus of regulation is shifting, and so are the risks affecting this sector. Download the Technology Transformation Financial Services report now to read about:Drivers of technology adoption in the financial services sectorNew risks emerging and traditional barriers to risk man­age­ment­Cur­rent technology risks in the financial services sectorFuture risks, including AI and crypto­cur­ren­cies, and measures to deal with themPreferred approaches to technology dispute resolution for the financial services sector

Contacts

Portrait ofLee Gluyas
Lee Gluyas
Partner
London
Portrait ofZsolt Okányi
Dr. Zsolt Okányi
Partner
Budapest
Portrait ofGuy Pendell
Guy Pendell
Partner
London
Portrait ofDóra Petrányi
Dóra Petrányi
Partner
Budapest
Portrait ofAlexander Bossel
Dr. Alexander von Bossel, LL.M. (The University of Edinburgh)
Partner
Cologne
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28/06/2022
Technology Transformation: Managing Risks in a Changing Landscape
Changing tech, changing risks